crekix's commitment to responsible gaming
We believe entertainment should always remain within your control. crekix provides deposit limits, self-exclusion and 24/7 support to keep you safe.
Our commitment
Playing on the crekix platform is for entertainment only — not a solution to life's problems. We want every player to enjoy themselves consciously, within their own means and within set limits. Building responsible gambling habits matters not only for yourself but also for your family. On this page we share the tools and information that will give you a safe and enjoyable experience.
Age Verification and Access
crekix is for those aged 21 and above only. Age verification is mandatory when opening an account. Use of the platform by minors is strictly prohibited.
21+ Only
Setting Deposit Limits
You can set your own daily, weekly or monthly deposit limits. The minimum deposit is ৳200 — but you can lower that limit even further if you wish.
Self-Control
Time-Out
If you are tired or under stress, take a temporary break. The option to pause your account for anywhere from 24 hours up to 6 weeks is right at your fingertips.
Time-Out
Self-Exclusion
If you feel gambling is getting out of your control, use our self-exclusion tool. Once activated, your account will be completely closed for a set period.
Protected
24/7 Support and Advice
Our Bengali-language live chat support team is always ready to help with any concerns about gambling. Talk to us confidentially — we do not judge, we help.
Help in Bengali
Betting History Review
Log in to your account at any time to view your betting history. Review regularly how much time and money you are spending — awareness is the first step to protection.
Transparency
Warning signs of problem gambling
You are placing increasingly larger bets to recover losses — trying to "win back" money you have lost.
You are spending more time gambling at the expense of time with family, friends or work.
You are using money set aside for bills, food or essential expenses to gamble.
You feel restless, anxious or irritable when you are unable to gamble.
You are hiding the extent of your gambling from loved ones or lying about it.
You have tried to stop gambling but have failed repeatedly.
If you notice one or more of the above signs in yourself, please contact our support team immediately. Remember — asking for help is not a sign of weakness; it is an act of courage.
Practical tips for responsible gaming
Set a budget: Before you start playing, decide the maximum amount you are willing to spend. Once you reach that limit, stop for the day.
Set a time limit: Decide in advance how long you will play. Set an alarm — when the time is up, take a break.
Do not bet on emotion: Stay calm when you lose. Placing large bets out of anger or frustration only makes things worse.
Never gamble with borrowed money: Never place bets with borrowed or loaned money. Play only with your own disposable funds.
Keep other entertainment in your life: Not just gambling — make time for sports, family and social activities too. A balanced lifestyle is the best protection.
Review your own history: Log in to your account regularly to check your betting history and observe your patterns.
Our protection tools
Deposit Limit
Set a maximum daily, weekly or monthly deposit limit. Reducing a limit takes effect immediately; increasing one requires a set waiting period.
Session Limit
Set in advance how many hours you will play in one session. Once the set time is up, the platform will log you out automatically.
Time-Out
To take a temporary break from playing, you can pause your account for anywhere from 24 hours up to several weeks.
Self-Exclusion
If you need a long-term break, choose a permanent or extended self-exclusion. While this is in effect, the account cannot be reopened.
To activate any of the above tools, log in to your account and go to the "Account Settings" section. If you need help, contact our live chat support.
For those aged 21+ only
The crekix platform is strictly for those aged 21 and above. Account registration or access by minors is completely prohibited. If age verification is not completed, the account will be suspended.
If you need help, contact us
crekix Support Team
Please discuss any gambling concerns with us — whether personal or technical. We are ready to help you confidentially and without judgment.
24/7 live chat — get instant help in Bengali
Email: [email protected]
Completely confidential — your information is protected
If you feel that gambling habits are having a negative impact on your life or the life of a loved one, please also seek professional mental health support. The crekix support team can help with the necessary referrals.
Frequently asked questions about responsible gaming
Enjoy responsibly at crekix
Let entertainment be a joy, not a burden. Use our tools, stay within your limits and enjoy safely. We are always ready to help whenever you need us.
For users aged 21 and above only. Play responsibly.